Terms, Conditions, and Return Policy
1. Validity
These terms of trade govern the sale and supply
of goods by Impact! to you. Impact! may amend these terms from time
to time. You shall be notified of any amendments by a notice on
the Impact! website.
2. Impact!'s Contract With You
No contract shall exist between you and Impact!
until Impact! has sent you an email confirming receipt and
acceptance of your order. Impact! is entitled to withdraw from any
contract in the case of obvious errors or inaccuracies regarding
the goods or the order appearing on Impact!'s site or for
unavailability (see 3. below). Impact! reserves the right to place
restrictions on the volume of any goods ordered. By placing an
order for products with age restrictions you declare that you are
of legal age to purchase those products.
3. Pricing and Availability
The prices and availability of the goods are
specified on the Impact! site. Such information is subject to
change without notice. There shall be an additional charge for
delivery, the amount of which shall vary according to the
delivery method that you choose. In the unlikely event that the
goods are unavailable, or that Impact! needs to vary the price due
to supplier price increases, tax changes or site errors for
example, following confirmation of your order Impact! shall send
you a notification by email and allow you the opportunity to
cancel your order if Impact! has not done so itself.
4. Delivery of Goods
Impact! shall deliver the goods ordered to the
delivery address which you supply. All delivery times quoted on
the Impact! site are estimates only based on availability, normal
processing and delivery time. Impact! may deliver items in an
order separately but shall charge you for postage and packing on
the first delivery only. Title to the goods will pass to you on
payment in full. Risk will pass to you on delivery.
5. Impact! Guarantee and Returns Policy
If for any reason you are unhappy with any or all
of the goods received, you can return any of them to Impact! for
an exchange or refund, providing each is returned to Impact!
within 30 days from the date of order or 7 working days from the
day after you receive the goods (whichever is longer). You shall
be responsible for the cost of returning goods for refund or
exchange, except in cases of faulty, damaged or wrongly supplied
goods. Impact! recommends that you use registered post or recorded
delivery when returning goods. Impact! shall use reasonable
efforts to replace damaged or defective goods but if replacement
is not possible, or if an order is cancelled for any other reason
under these Terms, Impact!'s only obligation is to refund the full
amount paid by you for the product.
This does not affect your statutory rights.
We hope you will be happy with your purchase from Impact!. However,
if you notify us within seven days of receipt of your goods that you
wish to cancel your order, Impact! will be pleased to refund the money
for your original order as soon as you return the items in question.
Your statutory rights are not affected.
To return an item to us simply e-mail us at questions@impactminiatures.com
and we'll arrange the return.
6. Governing Law and Jurisdiction
Contracts between you and Impact! shall be
governed by English Law and all disputes shall be submitted to
the non-exclusive jurisdiction of the English courts.
7. Invalidity of Terms and Conditions
If, for any reason, part of these terms and
conditions is unenforceable, the validity of the remaining terms
and conditions shall not be affected.